Privacy & Cookies

At Johnson Baker we take protecting your privacy extremely seriously. We feel that it’s really important that you trust us with your personal information, so this statement is written to help you understand what information we hold about you and how we collect, store and process that information, in order to provide our services to you.


Please read this statement carefully and if you have any questions about it, or what we do with your personal information, please contact us.


The personal information we collect from you will depend on what services you have requested we carry out for you. Generally speaking these details would be your name, your telephone number, your email address, your business name and your business address.


We process the information you provide us in the following ways for the purpose of the services we have been engaged to deliver to you;


To provide you with estimates, quotes or invoices.


To make and supply your packaging and display requirements.


It is our aim to protect your personal information in the following ways:


By keeping your personal information up to date by regular contact with you


Storing information in secure locations


Destroying information which is no longer relevant, unless we have a legitimate reason or statutory obligation to retain it


Keeping to a minimum the number of employees or third parties who have access to your information


Wherever possible we will only keep your personal information for as long as necessary, however, there are some circumstances when we will need to keep your information for longer. These include:


Where we have a legitimate reason or statutory obligation to retain the information depending on the services we are providing


To ensure our business is run in an efficient and compliant manner


Under the new GDPR regulations, you have the right to request to access the personal information we hold on you.


You also have the following rights regarding your personal information:


To make a request to see the personal information we hold about you


To change / update the personal information we hold about you


To ask us to delete / erase the personal information we hold about you unless there is a statutory, regulatory or otherwise legitimate reason for us not to comply (we will always provide you with more information if this is the case).

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however.